Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for gardening enthusiasts and plant lovers aged 18+ who wish to purchase quality plants for personal use. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website (text, images, logos, product descriptions) is the property of US Fruit Trees Sales Store and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use our plant images or descriptions for commercial purposes
• Reverse engineer or extract data from our website

2. Product Information

2.1 Product Descriptions

We specialize in healthy, premium plants including:

• CRAPE MYRTLES
• Eucalyptus Trees
• FRUIT TREES & PLANTS
• HERB PLANTS
• HOUSEPLANTS
• JAPANESE MAPLE TREES

We make every effort to ensure product descriptions are accurate, but natural variations in plants may occur. Images are for reference only.

2.2 Plant Care Responsibility

Once plants leave our nursery, their health becomes the customer’s responsibility. We provide care instructions but cannot guarantee plants’ survival after delivery due to varying environmental conditions.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation email with details. We reserve the right to cancel orders for any reason, including:

• Product unavailability
• Suspected fraudulent activity
• Shipping restrictions to your location

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information.

3.3 Pricing and Taxes

Prices are shown in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide excluding some Asian countries and remote regions. Options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 days after shipping)

4.2 Delivery Responsibility

Once shipped, the carrier assumes responsibility for delivery. We’re not liable for delays caused by:

• Customs clearance
• Weather conditions
• Carrier delays
• Incorrect shipping information provided by customer

4.3 International Orders

Customers are responsible for:

• Any import duties, taxes, or fees
• Ensuring plants comply with local import regulations

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items. Due to their living nature, the following cannot be returned unless damaged or diseased:

• CRAPE MYRTLES
• Eucalyptus Trees
• FRUIT TREES & PLANTS
• JAPANESE MAPLE TREES

For plant returns, you must contact us within 48 hours of delivery with photos showing the issue.

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number, photos, and reason
2. Wait for our authorization (within 2 business days)
3. Ship non-plant items to: US Fruit Trees Returns, 369 Ruth Avenue, Mountain View, US 94043

5.3 Refund Details

Refunds include:

• Full purchase price of returned items
• Original shipping costs (if return is our error)

Refunds are processed within 5 business days and may take 3-10 days to appear in your account.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide:

• Correct shipping and billing information
• Valid payment details
• Prompt inspection of plants upon delivery

6.2 Prohibited Actions

You may not:

• Use our website for illegal purposes
• Place fraudulent orders
• Resell our plants without authorization
• Attempt to compromise our website security

7. Limitation of Liability

US Fruit Trees Sales Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Plant health issues arising after delivery
• Errors in product descriptions
• Events beyond our reasonable control (natural disasters, etc.)

Our maximum liability is limited to the purchase price of the affected products.

8. Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of Mountain View, California.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms:

US Fruit Trees Sales Store
369 Ruth Avenue
Mountain View, US 94043
Email: [email protected]